Terms & Conditions
Terms & Conditions
Effective Date: January 1, 2024
1. General
These Terms & Conditions govern the use of our website and the purchase of products offered by ZHIDIAN INTERNATIONAL (USA) LLC.
2. Orders
- Placing Orders: All orders placed through our website are subject to availability and acceptance.
- Order Confirmation: You will receive an email confirmation once your order has been processed.
- Cancellation: We reserve the right to cancel orders for any reason, including pricing errors or stock issues.
3. Pricing & Payment
- Pricing: All prices are displayed in USD and are subject to change without prior notice.
- Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment options listed at checkout.
- Taxes: Sales tax will be applied to orders where applicable by law.
4. Shipping & Delivery
- Shipping Policy: All orders are shipped from China. We offer global shipping, except to countries under international sanctions.
- Delivery Times: Estimated delivery times are 7-15 business days, depending on the destination.
- Shipping Costs: Orders over $35 qualify for free shipping. For orders below $35, shipping fees are calculated at checkout.
5. Returns & Refunds
- Return Conditions: Products must be in their original, unused condition to qualify for a return.
- Non-Returnable Items: Customized or made-to-order products are not eligible for returns.
- Refund Process: Refunds will be issued within 3-5 business days upon receiving and inspecting returned items. For details, please refer to our Return & Refund Policy.
6. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of ZHIDIAN INTERNATIONAL (USA) LLC or its licensors. Unauthorized use, reproduction, or distribution of any content from this website is strictly prohibited.
7. User Conduct
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. Prohibited activities include, but are not limited to:
- Hacking, introducing viruses, or attempting to disrupt our website.
- Engaging in fraudulent activities, such as providing false information.
8. Limitation of Liability
ZHIDIAN INTERNATIONAL (USA) LLC will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product in question.
9. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Governing Law
These Terms & Conditions are governed by the laws of the United States. Any disputes arising from these Terms & Conditions will be resolved in the courts of California.
11. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective upon posting to our website. Continued use of the website indicates acceptance of the updated Terms & Conditions.
12. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
- Email: book@zhidianintl.com
- Phone: +1 616-666-6166
- Address: 8549 Wilshire Blvd Unit #3336, Beverly Hills, CA 90211